I was back home with my shiny new car in about an hour and a half.Īs I said, not all car dealers and transactions are an entirely pleasant experience. The owner is an amazing person, unfortunately the service manager runs. The service manager treats the employees badly. Administrative Assistant (Current Employee) - Crystal Lake, IL - August 21, 2017. Was this review helpful Poor Service Management. Brilliance Honda of Crystal Lake is proud to serve the Crystal Lake. Took the CR-V for a test drive, started up the paperwork, signed all of the papers with finance manager Darrell H (who was great and did not pressure me for all the add-ons). No breaks for team working night shift and apprentices. 16 Faves for Brilliance Honda Of Crystal Lake from neighbors in Crystal Lake, IL.
He was even kind enough to even pick me up the next day to take me to the dealership for the transaction. Search for other Automobile Parts & Supplies on The Real Yellow.
Such a friendly sales person who completely understood and answered all of my questions and concerns. Get reviews, hours, directions, coupons and more for Brilliance Honda of Crystal Lake. Brilliance Honda of Crystal Lake is proud to serve the Crystal Lake, IL region with quality used cars and new Honda vehicles. Immediately reached out via phone and was put in contact with Hector A. I was lucky to find the exact year/model/trim/color in stock online (in these crazy times). But in this case, it was perfect, pleasant, and the smoothest I've had in 30 years of vehicle purchases. First off, I am pretty picky and can be critical when warranted, and especially vehicle purchases are not my favorite experience.
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